413-788-5080
A Homeowner Came To Us Thinking He Needed A New Furnace.
He Didn't.
We did a small fix. It runs like new. He saved $6,000. That's the whole reason we charge $120 instead of doing "free quotes" — so we get paid for the truth, not the upsell.
What Brought You Here?
Which Trade?
How Soon?
Here's What Happens Next.
You keep a licensed written assessment confirming it — useful for insurance, resale, or peace of mind.
$120 is waived against your project. Five package tiers — you choose what fits.
Every job has 5 price points — budget to white-glove. You pick. Financing available.
A licensed department head for that trade. ITS-employed. Background-checked. No subs.
Book Your $120 Honest Assessment.
A licensed ITS department head — plumbing, HVAC, or electrical — comes to your home, takes an honest look, and tells you the truth in writing.
Other contractors get paid only if they sell you something.
We get paid for the visit.
That's the entire difference — and the reason a homeowner just walked away with his $6,000 in his pocket instead of a furnace he didn't need.
Three trades. Three department heads. One roof. No subs.
Don't Take Our Word For It. Hear it from your neighbors.
Questions You're Probably Already Thinking.
Two outcomes, no tricks. If something needs work, the $120 is waived — it credits in full toward whichever of our 5 packages you choose (from budget to white-glove). If nothing's wrong, we tell you that, and you keep a licensed written assessment confirming it — useful for insurance, resale, or peace of mind.
A free estimate isn't actually free — the contractor only gets paid if they sell you something, so the visit is really a sales call. We charge $120 so our department head's only job is to tell you the truth. If you don't need work, we say that. If you do, the $120 is waived against your project.
Yes — all three trades, licensed under one roof, with a department head leading each. Most contractors in Western Mass do one trade and sub the rest. With ITS, if your problem touches two trades (it often does), one team owns it until it's solved.
Two things. First — every job comes with 5 packages, from bare-minimum budget fix to full white-glove. Same problem, five price points. You pick what fits. Second — we offer financing, so you're not stuck paying everything upfront.
A licensed department head for the trade you need — not a junior tech, not a subcontractor, not someone pulled from a staffing app. ITS-employed. Background-checked. Licensed in their trade. You'll know their name before they arrive.
Same-day and next-day appointments are standard. Once you fill out the form, a real person from our Westfield office calls you back — usually within the hour. Need it faster? Call us directly at (413) 788-5080.
Based in Westfield, MA. We serve all of Western Massachusetts and Northern Connecticut — 20+ years in these old houses, these winters, and these systems.
See What An Honest Contractor Looks Like.
A licensed department head. A written assessment you keep either way. Zero incentive to find a problem that isn't there.
Book My $120 Assessment or call: (413) 788-5080